Should Lending requests with the status, Expired, be shipped?

Answer

No, not for the majority of circumstances, and only if requested by the borrowing library.

If a lending request sits for 4 days without being processed, e.g shipped, rejected, etc., the request will automatically move to the next supplier in the rota.

If you ship an expired lending request, there is a possibility that the borrowing library will get two items for the same request, which could create confusion.

However, in rare circumstances, if the lender is the only library that holds the item, the borrowing library might contact them to ask them to ship the expired request.

  • Last Updated Feb 15, 2022
  • Views 61
  • Answered By Wendy Ellis

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