How Do I Return UBorrow Loans?
Answer
Because UBorrow loans migrated from Aleph do not have any accompanying information with it, returns of loans will need to be managed manually.
- When the patron returns a UBorrow loaned item, staff should Checkin the loan:
- Fulfillment > Under Checkin/Checkout > Return Items
- Scan in barcode > OK
- Withdraw the temporary item record in your institution:
- Search for Physical items > Barcode (ILL-XXXX for universities), (Lender book barcode for College Libraries)
- Then withdraw the item record - See Below
- Search for Physical items > Barcode (ILL-XXXX for universities), (Lender book barcode for College Libraries)
- Return the item to the Lender. You will most likely need to either refer to the provided spreadsheet of outstanding UBorrow Loans or look up the item in the read-only AlephILL client.
NOTE: The relationships between the borrowing and Lending in AlephILL have been broken and UBorrow loan bib records have been suppressed. Therefore, you may see error messages during the process. Most of these can be ignored. Please email the FLVC Help Desk at help@flvc.org if you are unable to complete the steps below.
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