How can I prevent students from being disconnected and logged out from LibChat when Primo VE refreshes?
Answer
The default timeout settings in Primo VE are 5 minutes for guest users and 30 minutes for logged in users. To prevent so many disconnections from LibChat, change Primo VE's timeout settings in Alma (Configure Views) or change the style of the Libchat widget from a slide-out tab to a pop-up window in Springshare.
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