FAQs: Fulfillment Resource Guide

Lending Workflow

1. After Receiving the returned item in the mail, Return in Fulfillment to remove the Lending loan from the Borrowing library patron account.
2. Both University and College Libraries should be able to easily return the item using the actual item barcode.

• This will change the Availability status of the title in Primo from, On Loan to Available.

Please contact the FLVC Help Desk at help@flvc.org if you have any questions.